Terms & Conditions
Terms & Conditions - the basics
Effective Date: 2026
Welcome to RLH Inc (“Company,” “RLH,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at https://www.rlhinc.net (the “Website”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.
1. Use of Website
You agree to use this Website only for lawful purposes and in compliance with these Terms. You may not:
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Use the Website for any unlawful or fraudulent purpose
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Attempt to gain unauthorized access to the Website or related systems
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Interfere with the Website’s operation or security
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Copy, scrape, reproduce, or distribute Website content without permission
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Upload malicious code, viruses, or harmful materials
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Misrepresent your identity or affiliation
We reserve the right to suspend or terminate access for violations of these Terms.
2. Services Information
Information on this Website regarding consulting, contracting, government services, certifications, or related offerings is provided for general informational purposes only and does not constitute a binding offer unless expressly stated in a separate written agreement.
Submission of contact forms, inquiries, or requests through the Website does not create a contractual relationship.
3. Government Contracting Disclaimer
Information regarding federal, tribal, state, or local contracting capabilities, certifications, set-asides, or compliance qualifications is provided for informational purposes only and may be subject to eligibility requirements, agency approvals, or applicable procurement regulations.
Nothing on this Website constitutes a guarantee of contract award or procurement eligibility.
4. Intellectual Property
All Website content, including:
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Text
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Graphics
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Logos
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Icons
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Documents
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Designs
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Software
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Trademarks
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Service marks
is owned by or licensed to RLH Inc and is protected by applicable intellectual property laws.
You may not use, reproduce, modify, distribute, or exploit any Website content without prior written permission.
5. User Submissions
If you submit information through the Website, including contact forms, proposal inquiries, or feedback:
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You represent the information is accurate
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You grant us the right to use submissions to respond to your inquiry
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You agree not to submit confidential, proprietary, or classified information through the Website unless specifically authorized through secure channels
6. No Warranties
THIS WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
To the fullest extent permitted by law, RLH Inc disclaims all warranties, express or implied, including:
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Merchantability
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Fitness for a particular purpose
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Non-infringement
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Accuracy or completeness of content
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Availability or uninterrupted operation
We do not warrant the Website will be error-free or secure.
7. Limitation of Liability
To the maximum extent permitted by law, RLH Inc shall not be liable for any:
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Indirect damages
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Incidental damages
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Consequential damages
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Lost profits
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Lost data
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Business interruption
arising from or related to use of the Website.
Our total liability relating to Website use shall not exceed $100 or the amount you paid us specifically for Website access, whichever is greater.
8. Third-Party Links
This Website may contain links to third-party websites.
We do not control or endorse third-party sites and are not responsible for:
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Their content
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Their security
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Their privacy practices
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Their terms
Accessing third-party sites is at your own risk.
9. Privacy
Use of this Website is also governed by our Privacy Policy, incorporated by reference into these Terms.
10. Electronic Communications
By contacting us through the Website or email, you consent to receive electronic communications related to your inquiry or relationship with us.
11. Export Compliance
You agree not to use or export Website content in violation of U.S. export control laws, sanctions laws, or other applicable regulations.
12. Indemnification
You agree to defend, indemnify, and hold harmless RLH Inc and its officers, employees, affiliates, and agents from claims, damages, liabilities, costs, or expenses arising from:
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Your use of the Website
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Your violation of these Terms
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Your violation of applicable law
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Your infringement of third-party rights
13. Governing Law
These Terms shall be governed by the laws of the State of South Dakota, without regard to conflict of law principles.
14. Dispute Resolution
Any dispute arising out of these Terms or use of the Website shall be resolved through:
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Good-faith negotiation
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If unresolved, binding arbitration in South Dakota
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If arbitration is unenforceable, exclusive jurisdiction in courts located in South Dakota
15. Changes to Terms
We may update these Terms at any time by posting revised Terms on this page.
Continued use of the Website after changes constitutes acceptance of revised Terms.
16. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
17. Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement regarding Website use.
18. Contact Information
RLH Inc
126 N Adams St
Mission, South Dakota 57555
Email: store@rlhinc.net
Phone: 605-856-4100
Optional Clauses You May Also Want (Depending on Site Features)
If rlhinc.net has or may later add any of these, I’d recommend adding corresponding clauses:
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Quote/Proposal Request Terms
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E-commerce Sales Terms (if selling products)
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SMS/Text Messaging Terms
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Accessibility Statement
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DMCA Copyright Policy
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Vendor Portal Terms
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Government Procurement Portal Disclaimer
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AI/chatbot disclaimer (if using automated assistants)
If you want these tailored specifically for a federal contractor / HUBZone / tribal enterprise context, I can help draft a stronger government-contractor version too.
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.