Shipping Policy

Delivery & Shipping Policy

At RLH Inc., we work to ensure materials and equipment arrive where and when they are needed. Our delivery options are designed to support contractors, federal and tribal programs, and community projects across the region.

 

Jobsite & Material Package Delivery

For large orders and project material packages, RLH Inc. offers jobsite delivery services. Many project packages qualify for free delivery, depending on order size, location, and scheduling availability.

These deliveries are typically coordinated directly with project managers, contractors, or housing program staff to ensure materials arrive safely and efficiently at the jobsite.
 

Standard Delivery

For smaller orders or individual items, delivery may be available for an additional fee based on distance and delivery requirements.

Delivery fees may vary depending on:

• Distance from our store location

• Size and weight of the order

• Equipment required for unloading

• Delivery scheduling availability

Our team will provide delivery details and any applicable fees at the time of purchase or order confirmation.
 

Special Orders & Vendor Shipments

Certain special-order items may ship directly from the manufacturer or distributor. Shipping timelines and delivery terms may vary depending on the product and supplier.

Our staff will communicate expected delivery timelines and any shipping considerations when special orders are placed.
 

Delivery Coordination

To ensure a smooth delivery process, customers may be asked to confirm:

• Delivery address and access conditions

• Contact information for onsite coordination

• Equipment or unloading requirements
   

Questions About Delivery

If you have questions about delivery availability, jobsite packages, or delivery fees, please contact our team.

RLH Inc. is committed to supporting successful projects with reliable materials, clear communication, and dependable service.